The Central Inspection Directorate:

Supervises the inspection directorates and sections in the field, and it develops, and follow ups the implementation and evaluation of, the strategic plan, follows up the strategic plan performance indicators towards a safe and organized labor market by following up the application of the labor legislation and following up the complaints received from the private sector employees toward protecting and maintaining laborer rights, and it participates in preparing studies regarding the labor market and preparing reports thereof. 

The Inspection Directorate consists of several sections, through which the inspection plans are followed up:

  1. The Central Inspection Section develops inspection visit plans, proposes legislation development, and participates in the external supervisory committees with the authorities in charge of control and inspection procedures. Additionally, it participates in the law enforcement committees, identifies and assesses the training needs, guides the inspection process in accordance with the labor market requirements, follows up the application of the Golden List criteria in the qualified industrial zones (QIZs), and prepares responses to the requests for clarification and international reports.
  2. The Complaint and Operations Section regulates the receipt of labor complaints against the private enterprises, follows up the complaint procedures and handling, and advances the capacities of inspectors by following up the complaints and improving the complaint handling procedures.
  3. The Inspection Department for Reduction of Child Labour develops the necessary plans to reduce child labor pursuant to the international child rights conventions, makes sure that the legislation related to reduction of child labor is in force, and children in the labor market are protected from economic exploitation, takes part in setting the strategies of the Section’s operations, in collaboration with partners from related entities, and identifies the training needs of the labor inspectors in relation to the reduction of child labor.
  4. The Anti-Human Trafficking Inspection Section develops the necessary anti-human trafficking plans in accordance with the Labor Law, conducts inspection visits to unveil human trafficking indicators at the private enterprises and inform the Anti-Human Trafficking Unit if it find any cases that would be classified as human trafficking crimes during the inspection visits to take legal procedures in accordance with the laws and regulations in force. It also prepares responses to the requests for clarifications and international reports in relation to anti-human trafficking, and reports the procedures and cases handled through the Section.
  5. The Better Work Section was established by virtue of the convention concluded with the ILO to monitor the enterprises’ compliance with the decent work requirements in accordance with the provisions of the Jordanian Labor Law, and to develop an action plan for inspection of the QIZs so that the labor inspectors take over the entire project gradually and apply the legislation related to the Better Work project in Jordan.
  6. The Inspection Procedure Follow-up Section follows up the inspection sections’ action plans, prepares the necessary reports of inspection quality by monitoring the performance indicators and coordinating with other sections. It also follows up the labor inspectors, documents the inspection process data, in paper and electronic formats, through the computerization of the inspection operations, and it develops the inspection mechanisms and procedures, and follows up the inspection visits via the monitoring and control room, issues periodic reports, and follows up the objections raised against the inspection procedures.

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